Shipping & Delivery

Sahel Cosmetics ships to most countries worldwide via USPS or DHL.
We have one warehouse in Chad and one in the USA. The processing time for orders is 48 to 72 hours. After your order has been shipped, delivery time within the United States is 4-7 business days, and 14-30 business days internationally.
Sahel Cosmetics is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

We are NOT responsible if the package is not delivered within the guaranteed shipping time. Shipping carriers are sometimes delayed and Sahel Cosmetics does not take responsibility for late delivery times and we will not issue a shipping refund.

Please contact the carrier directly to resolve any delivery issues. When Sahel Cosmetics has given your parcel to the shipping carriers, you are responsible for contacting the shipping carriers to resolve any delivery issues.

If you order Products from our site for delivery outside the USA, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.